[Resolved] Exide Industries — regarding dealer complaint.
Hharsehaj on Jan 19, 2019
I m surinder singh from jalandhar, punjab. Dealer shop name is anand traders, guru nanak market, ladowali road, jalandhar. Dealer has no antiquates to deal the customer & use very dirty language, when i went to his shop for complaint exide battery no fxl9-12xl2.5 l-c 6o130150. Battery was not work done & battery is in guaranty. I purchased battery on 05/06/2017. Battery should be replaced. I told him for replacing the battery. But he dont good deal with me.
Complaint marked as Resolved 2019-02-22 12:49:21
[Jan 19, 2019] Exide Industries customer support has been notified about the posted complaint.
Verified SupportExide Industries Customer Care's response Jan 21, 2019
Good Afternoon and Warm Greetings from EXIDE !!
We sincerely regret for the inconvenience caused.
We have attended the said matter and informed to customer about the decision of FOC replacement as per warranty terms and conditions.
As discussed with the customer he is in office and will take the delivery as per his convenience.
Requested to kindly close this matter.
Thanks & Regards,
Jasmeet Singh Gill
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