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[Resolved]  Exide Industries — regarding dealer complaint.

I m surinder singh from jalandhar, punjab. Dealer shop name is anand traders, guru nanak market, ladowali road, jalandhar. Dealer has no antiquates to deal the customer & use very dirty language, when i went to his shop for complaint exide battery no fxl9-12xl2.5 l-c 6o130150. Battery was not work done & battery is in guaranty. I purchased battery on 05/06/2017. Battery should be replaced. I told him for replacing the battery. But he dont good deal with me.
regarding dealer complaint.
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Feb 22, 2019
Complaint marked as Resolved 
Jan 19, 2019

Complaint Status

Exide Industries customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2019
Exide Industries Customer Care's response
Dear Sir,

Good Afternoon and Warm Greetings from EXIDE !!

We sincerely regret for the inconvenience caused.

We have attended the said matter and informed to customer about the decision of FOC replacement as per warranty terms and conditions.

As discussed with the customer he is in office and will take the delivery as per his convenience.

Requested to kindly close this matter.

Thanks & Regards,
Jasmeet Singh Gill
Complaint comments  2 CommentsShareTweet

Comments

I have using last 9month battery not picking when I start by self battery no is M6K50549883

Battery Backup is very poor. Only 8 hours backup with 1 tube and 2 bulbs .

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    Exide Industries
    Customer Care Service
    Customer satisfaction rating
    37%
    Complaints
    790
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    Resolved
    292
    Exide Industries Phone
    +91 33 2283 2133
    +91 33 2283 2150
    +91 33 2283 2120
    Exide Industries Address
    Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020
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