Ezee Deals — no refund recd, no reply - ezee deals | |||
I ordered mi band 3 buy 1 get 1 free (Eze000555), but i did not get any confirmation or my order no to track. I request for cancel and refund my money, still there is no response. The phone no is fake. I want my money back - rs.1595/- I want the contact no and email id for my refund. Order details: payment details: order date - 5/29/19, 4:02 pm payment through - paytm payment status - paid Payment id - 20190529111212800110168086971985616 S. No product unit price (₹) quantity 1 mi band 3 buy 1 get 1 free (Eze000555) Status sucessfull grand total ₹1, 595 Srividhya Chennai Was this information helpful? | |||
 3 Comments | |||
Comments
As per my order jbl bluetooth speaker n get tws mini earpod free but today when i reacive parcel mini earpod is not there n spekers r also chiness made not jbl so plz refund me my money n let me know the process for refund.
Reply
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I Ankur Khera had ordered the S3 smart watch of 1599/- on 01.06.2019 at 7:05 pm and paid the amount through paytm from my registered HDFC bank account but I had not received the notification and then I had contacted them through email and got the revert to be contacted within 24-48 hours but never been contacted. The copy of mail is attached herewith.
on 04.06.2019 at 1:56 pm, I called the customer care number executive a guy named Deepak Verm picked the call and I had all conversation with the above said person and enquired about my product and he asked that the order was cancelled and then I requested him to refund my amount of Rs. 1599/-. He have asked to get the refund to your UPI and then he sent the message on my number and during the conversation with him, he hacked accounts and then suddenly got the pop up massages on my numbers and then amount got deducted from my both of accounts with different transaction Ids worth Rs. 54400/- from our SBI account and Rs. 35, 000/- from my HDFC account. During the conversation with the accused Deepak Verma, I requested him to reverse the payment of the total amount of Rs. 89400/-and then he kept the call on hold and then he said me to transfer Rs. 11000/- more and make it 1 lac and when I refused to the same then he refused to reverse the amount and further threatened jo karna hai kr lo and he will not transfer the above said money and disconnected my call. Then on again contacting on the same no., General manager namely Rohan Aggarwal of ezee Deals picked the call, I told all the conversation to the said General Manager namely Rohan Aggarwal and I didn’t get any satisfactory answer from him and he said he is going to take Deepak online and then never unhold the line. They straightway threatened and refuse to transfer my payment into my account. they are big scammers and cheaters.
on 04.06.2019 at 1:56 pm, I called the customer care number executive a guy named Deepak Verm picked the call and I had all conversation with the above said person and enquired about my product and he asked that the order was cancelled and then I requested him to refund my amount of Rs. 1599/-. He have asked to get the refund to your UPI and then he sent the message on my number and during the conversation with him, he hacked accounts and then suddenly got the pop up massages on my numbers and then amount got deducted from my both of accounts with different transaction Ids worth Rs. 54400/- from our SBI account and Rs. 35, 000/- from my HDFC account. During the conversation with the accused Deepak Verma, I requested him to reverse the payment of the total amount of Rs. 89400/-and then he kept the call on hold and then he said me to transfer Rs. 11000/- more and make it 1 lac and when I refused to the same then he refused to reverse the amount and further threatened jo karna hai kr lo and he will not transfer the above said money and disconnected my call. Then on again contacting on the same no., General manager namely Rohan Aggarwal of ezee Deals picked the call, I told all the conversation to the said General Manager namely Rohan Aggarwal and I didn’t get any satisfactory answer from him and he said he is going to take Deepak online and then never unhold the line. They straightway threatened and refuse to transfer my payment into my account. they are big scammers and cheaters.