Ezone — Miss guide the customer, selling wrong product

amit 003

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560011

I was purchased intex aqua ace on 10th feb 2016 from ezone jayanagar branch, they told me that if i pay 699 extra for the insurance then i will get physical damage insurance . My phone got damage on 2nd march 2016 . When i try to claim my insurance then they told me that wrong amount is updated from ezone site the sale you wrong product. I follow them from that time but they didn't give me proper response . Please help me

Registration id is : cd44953357 mobile imei: [protected] imei: [protected] .

Note: even ezone manager is not responding ..

I have attach bill and insurance copy

+1 photos

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Comments

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Dear Amit,
Greetings from Future Group, this is Priya.

We regret the inconvenience caused. Please write to me at [protected]@futuregroup.in with your contact details so that the team can take this up at the earliest.

Regards,
Priya
Team Ezone
Future Group

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