[Resolved]  Ezoneonline.in — Icici bank cashback not received

Address:Howrah, West Bengal, 711102

Hi,
I have purchased sony tv klv48w 562d on 16/10/2016 by paying 20000 in cash and rest in emi. i have been promised by the sales person that i will get a cash back of 10% if i pay by icici credit/debit card in three months of time.

Therefor i have paid 20000 by icici credit card & balance in emi.

But i have not received the cash back yet, on talking with store manager of avani riverside mall he is not able to confirm by when the cash back will be credited.

So can you please look into the matter & help to get it resolved

Inv number 003191

Regards,
Mayank

Contact - [removed]
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Aug 6, 2021
Complaint marked as Resolved 
EzoneOnline.in customer support has been notified about the posted complaint.
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Dear Mr. Mayank,

We apologise for the experience. Please be assured that I have raised this with the concerned team and they shall connect with you soon. Kindly write at [protected]@futuregroup.in with your reference id 7795 for further communication.

Regards,
Priya
Future Group
[email protected]'s [Complaint's author] reply, Mar 24, 2017
Hi Priya,

May complaint has not been resolved yet...But i am getting a mail to share a feedback for resolved ticket.

Please dont close the case until it get resolved & take necessary action.

Mayank
[email protected]'s [Complaint's author] reply, Apr 5, 2017
Hi Priya,

Can you please provide an update on this..

Since it has been long & cash back has not been credited yet.

Thanks,

Mayank

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