Fab Furnish — Dining table | |||||
I had ordered a dining table from their website. What i received was not similar to what i had ordered in terms of the color of the wood and the finishing. I have spoken to them multiple times on the phone as well as sent them pictures of the two products via email (First time query was raised : january 28th). The response was that the vendor could not change it after stating that because i didn't pick up my phone when the vendor had called - it would be tough to get them back! (I don't know if the assumption is that other people don't have a job) finally, on the last phone call - approximately 2 months ago, they said they will be sending someone to 'fix' this product. This has still not happened. I had never asked for a refund - i merely wanted the product i had ordered! Table advertised on their website : http://www.fabfurnish.com/asian-arts-natural-wood-dining-table-natural-271496. Html Actual table received - picture attached. Best resolution : give me the product i had ordered or another table like it. Second best solution : refund my money Was this information helpful? | |||||
FabFurnish customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
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Hi Savika, We apologies for the disappointment you faced while dealing with us. Request you to grant us some time to get an update on the same and get back to you with the best resolution possible.
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