Address: | New Delhi, Delhi, 110017 | Website: | Fabfurnish.com |
I had ordered a dining table from their website. What i received was not similar to what i had ordered in terms of the color of the wood and the finishing. I have spoken to them multiple times on the phone as well as sent them pictures of the two products via email (First time query was raised : january 28th). The response was that the vendor could not change it after stating that because i didn't pick up my phone when the vendor had called - it would be tough to get them back! (I don't know if the assumption is that other people don't have a job) finally, on the last phone call - approximately 2 months ago, they said they will be sending someone to 'fix' this product. This has still not happened. I had never asked for a refund - i merely wanted the product i had ordered!
Table advertised on their website : http://www.fabfurnish.com/asian-arts-natural-wood-dining-table-natural-271496. Html
Actual table received - picture attached.
Best resolution : give me the product i had ordered or another table like it.
Second best solution : refund my money
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