Fab Furnish India — non-refundable amount after sent defective material

Address:

Gurgaon, Haryana

Fab Furnish, Gurgaon sent us Queen size bed against order no.[protected], we received bed in broken condition, now they said they will not replaced the same and not refund the money, they accept their fault but not taken care this matter seriously, what we do, we are helpless now, from last 10 days suffering from this problem, this is totally unprofessional approch, please help me.