| Address: | FABINDIA LIMITED (Formerly known as Fabindia Overseas Pvt. Ltd) CIN: U74899DL1976PLC008436 Head Office: C-40, 2nd Floor, Okhla Industrial Area, Phase | | Website: | www.fabindia.com/about-us |
Hi, I made an online transaction to FAB INDIA website https://www.fabindia.com/shop/women-products On 05/08/22. The order total as I’ll attach in the dispute came to a a total of 12086 INR, and upon checkout they gave me the option if I’d like to be charged in Fijian dollar currency and they showed that it’s $361.090 FJD. But when I saw my bank transaction
History, it showed they had charged me 28296INR (which is 829.30 FJD) that’s more than double the amount in any exchange rate. And they charged me 361.90 USD instead of FJD. I had authorised my purchase made of $361.90FJD/12086INR, however I did not authorise that wrong amount this. I have additional attachments which I can sent on email with full order details and transaction history. Been emailing them past few days with no progressive replies. All they’re saying it’s domestic order with different currency exchange. It’s clearly a mistake on their end they charged me in wrong currency which is amounting to more than twice the value of my purchase. Was this information helpful? | 
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