Fab India — issue of refund

Website:www.fabindia.com

I had ordered a trousers online from fabindia.com. Order number - 6062708. I was not happy with the product fit and therefore requested a return for the same.

Fabindia has a 10 days return window from the date of delivery. The product was delivered to me on nov 13th, 2017. As i was out of town, so was not in a position to place the return. I therefore placed the return request on nov 26th, 2017. (On the same day of my arrival).

Fabindia team is not customer freindly. I am dissatisfied as i have explained to them by writing so many emails and have requested to consider my genuine reason. However, to my surprise, they are adamant. They are being rigid by stating that i have exceeded the return window!!!

What about my money that i have paid for a product which is not even correct by fit???

So, i need my refund in my account.
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