| Address: | Mumbai City, Maharashtra, 4000001 | | Website: | fabindia.com |
I ordered 5 pieces of merchandise from their site totalling to Rs.15, 000. I received the merchandise on time. but the quality of the material was worst. their website spoek about cotton and silk but the material used was of cheap quality. Hence I immediately informed their customer care that i want to retun the materials. Once I infiormed them the customer care went dead no repliers to my emails. their call center is full of jokers who get are there because they are qualified being 'useless' for anything and paid cheap. Plus they always have excuses for not collecting the merchandise back.
After a weeks time i get email from fabindia that my complaint has been resolved!! I was wondering without collecitng the merchandise back and refunding my monies how can they close my complaint?
After few nasty calls and emails i compelled them to collect the clothes.
now I am running after them for refunds. yesterday they refund the cost of one of the clothe piece i returned and again they send the same emaik stating that my complaint has been closed!!!
it gives me a feeling that fabindia is being promoted and run by sick people who need special medication. they get pleasure by irritating their own customers.
I am a legal professional and I know how to make them repay my money but I wonder about general public who will be cheated openly by fabindia.
MY ADVISE IS DO NOT BUY ANYTHING FROM THIS SITE. ONCE YOUR MONEY REACHES THEM, FABINDIA BECOMES YOUR BOSS AND STARTS DICTATING TERMS. Was this information helpful? | 
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