Faber — About Chimney Fired on our House

Hi,

My name Is Manjunatha S. Yesterday Eurodomo 90 cm Chimney was fired in our house. It was only 2 months before I purchased this from Flipkart. For your reference attached the invoice and also attached the fired photos for your reference. If you need a video also I will send.

I will explain the details: Morning I am done the chapati. After that I am off the chimney but not off the switch board. After 10 to 15 minutes the fire happened but I was not in the place i see the smoke outside because after eating i going to office. Below the chimney nothing is there except the stove.

Just now the local customer care agent is called and he is told not able to give the entire replacement of the chimney. Instead of that we give a 20% discount for the new chimney. It's not a chimney issue, it's a cooking issue.

I do not agree with this because this is not our fault.

Please replace the product or thoroughly inspect the problem. I am going to lodge a complaint against this because I nearly i lossed Rs. 50000 using your product. No one gives anything for this.

And will post this issue with videos and photos in social media, tv etc.,

I will give two days of time. Send a reply soon.

For more information call this number [protected].