Faber — Chimney Hood Peepy Plus

Address:

Faber India, Mumbai

I purchased Chimney Model Hood Peepy Plus BK LTW 45 and Installed on 20.01.2018. The chimney was working fine. On 09.07.2023 the chimney filter got broken due to ageing. request was given and your M/s AVON Marketing Enterprise at Kolkata given authority to replace the same. But till date no actions have been taken. The matter was referred to Mr Somnath Ganguly Regional Manager who is also unable to resolve the issue.
If the spares are not available for the product given life time warranty what actions are to be taken?
It was proposed to replace the unit and for which the additional cost will be borne by me.
Requested for a suitable action at an earliest possible.

Chandra Sekhar Dey
68 Kabi Sukanta Sarani, Kolkata-700085
[protected]