Faber Chimney — Lifetime warranty but to understand the issue they charge rs 400 per visit!

Address:Kolkata, West Bengal, 700033
Website:www.faberindia.com

My Energy Saver High end Faber Chimney with low Noise, Imported from europe as they advertised, is still working fine. Except the nice looking Glass Hood is getting separated from the stainless still chimney and falling apart.
On multiple complain, one of their Franchize called me today at Kolkata and requesting a Technical person to visit @ Rs 400 per visit to understand the issue, though I send photograph etc---but they need to see it.
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Aug 31, 2020
Updated by bipla49
I am still getting issue, as nobody ever does that work and they have warranty lifetime, 🤣😂
Complaint comments 

Comments

Hi,

The Faber chimney is not working properly, my lifetime
warranty id: KOL0955321, and the product name is Mars Energy 90. The chimney motor can be a problem, as last time the Faber mechanic has found issue with motor. Can you please resolve the issue asap.

Thanks,
Soma Chaudhuri

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