Faber — complaint about the faber chimney!!!! urgent

Address:

New Delhi, Delhi, 110035

Dear team,

This is regarding the after sales service of your company. I have purchased a kitchen chimney in the month of october 2019 from you authorized showroom in new delhi.

Its a high quality one and i did purchase it of around 20000 rs. We called the person to demonstrate and install the chimney in our newly constructed house. After a long wait, when no one came to install it, we hired some external person to install the same. From last 1 month, chimney is not working properly and instead of throwing the smoke outside the house, it is throwing inside the home only.

We called your support team and asked to come. I am ready to pay the visiting charges, but unfortunately no one is coming for repairing the chimney. I am really getting very frustrated. I heard that faber is the best brand in this sector the reason to associate with your brand is the after sales service only. But this attitude and service changed my mind and i would not recommend your brand to my friends and relatives.

I request you to please take my issue positively and ask someone to repair it. Please feel free to contact me on +91-[protected] and +91-[protected]