Faber — Defective chimney

Address:

Ludhiana

I have purchased new chimney of Faber company from Croma store in chandigarh . After one week of installation, motion and touch sensors are not working . I have called many times to customer care and one day their engineer visited to check issue . But he was unable to resolve and said we need to change card for sensors. But 15 days have passed, he did not came to change card and not picking calls also. gain I have called Faber customer care many times . They just keep on saying engineer will visit soon . But there is no response.