Faber — Dishwasher part not available since 2 months

A part of the dishwasher was ordered two months ago as it was damaged and even know we are constantly being told that they are still waiting for the part to arrive and not sure when it will. We are unable to use the machine since two months. I sent an email for an update and the response was "part has been ordered and it will take some time". So, not sure how long and no proper empathy. We might have to throw the machine and buy a new one from a better company who can offer better service and value for money. What a waste. This was the first time we bought Faber product and never will trust the company again. Service request no HYD[protected].