Faber Complaints & Reviews

I have purchased a new dishwasher and as on 4th may we call customer care to install the dishwasher but technician told us that it's pump is not working and we have to change the pump but till now we are w8ing for the same
our complaint number is DEL [protected]...

Faber collected Rs.2550 for annual maintenance of Faber chimney and are not providing the service even after following up multiple times. They are giving false commitments and not sending their people for service....

I must say no brand could have a more pathetic service department than Faber. I had filed a complaint with toll free number and was promised a revert call in 48 hrs which I did not get. When I called back they gave me service company manager's number from R N enterprises. I have been calling same guy from before also and he makes false promises of coming next day. He has now stopped taking my calls too. In past 1+year all I am doing is spending...

Not able to open the chimney doors and not working as expected. Stuck with all the cooking related stuff. Please resolve ASAP....

Bad product and worst customer service .
I got Faber Nexus 4 burner for 21k on 15th August 2021 and also paid installation of charge of 3.5k and from the very first day there was problem with one of the burner . After complaining about it to the service Center they sent their service person but he couldn’t fix it and just gave temporary solution for it that we should not use that burner, again complained and this kept going on ....

Made a complaint on 21.04.22 regarding non functioning of above appliance.

More tan 10 days have passed.

Till date the desired part, pin no 9 for the large burner, has not been supplied to me. As a result my hob is not functioning satisfactorily....

I made a service request to Faber customer care no. [protected] regarding Chimney and Hob on 7th April 2022.
One technician visited after two days and said the motor and blower of Chimney need to be changed.
I agreed and he never returned. My many phone calls to the Manager ([protected]) are not being answered.
I brought this matter to the attention of customer service desk [protected] on16th April. I was told that they...

My 4 month old faber chimney is not working. i lodged a complaint through customer care on 02.04.2022. My complaint no is Del[protected]. After visit of the executive it is found that motor and control circuits are not working and they will replace it. it has been more than 20 days i am following up but no one is responding and changing the defaulted parts....

I had made a complaint to change the pin( Size 9) of the large burner on Monday 18.04.22
Earlier on 07.03.22, the same complaint was lodged as the flame is not powerful.
Earlier the technician came and supplied pin n0 11 making unstable flame for the large burner.

Till date no one visited my house to rectify the defect...

Hi Team,

This is related to Faber Chimney complaint I’d MUM[protected] which I had bought in the year Dec 2020, installed in Feb 2021 and started using from June 2021. Attached invoice for your reference.

I would like to draw your attention to the first complain I had raised via telephonic on 2nd March and further 5 times on different dates in March followed by email complaint on email I’d KS-customercare.[protected]@franke.com...

I just bought and got installed Faber 90cm 1500mm/ hr worth ₹20600 and within 3 hours, its glass got blasted and spread all over my house with so many eye witnesses. Now the company is taking no responsibility neither its glass which is worth ₹3500 nor its installation error which becomes the main reason of its glass breakage. Please refund my money or provide me with new glass of chimney and proper Installation as well
Please...

Complaint raised in Feb 2022 but no one looking at this issue please help on this...

I bought Faber Autoignition cooktop 8 months back. In these 8 months, I have had to call the company support team 4 times. They come to resolve the problem and in the next 20 days there comes a new problem.

I am fed with the product now. Now, this product is becoming a hazard to my home. If I could get a replacement it will be highly appreciated....

I called for faber chimney service, looked out on google for the number and booked a compliant. someone promptly came and took the chimney claiming certain things have to be checked.

One guy called Rajesh called and told that Motor, PCB board was the issue. he said Motor is under life time warranty and can be changed without charges. Paid 7800 for PCB board.

Just before delivering the chimney he calls to say,...

Newly supplied Cooking range FCR 114L 5B HECIR has failed with in 30 days of delivery.

It is shocking to note that inspite of charging 1.0 lacs and above, this machine has failed within 30 days.

It.shows how bad the product quality and reliability of Faber products.

I have raised demand to replace the unit with new cooking range as it has failed like a Chinese product and cannot be trusted.br...

We purchased a Faber Mixer Grinder 1000W on 26th January 2022 from Reliance Digital at New Prabhadevi. On 9th Feb we realised that the smallest jar (which was never used) was not working and hence lodged a complaint. The technician came in and said that the part needs to be replaced. Between 15th Feb '22 and 23rd March '22 I have called them multiple times and get the same answer that the part has not yet arrived. If a newly bought mixer...

I had bought the Faber chimney in year 2019 but on 20th March 2022, its toughened glass got blasted.It was fortunate for my family that no one gets any injury but it is a very pathetic as it can lead to a major damage to my family if they were present near the gas stove.All the glass was scattered all over the kitchen and room.What sort of product you are providing to customer.Playing with life of customer.I want my damage to be fixed by...

I called Faber guys to service my chimney and to change the knob yesterday he fixed but after that I am switching on one another one is automatically switching on...

I had purchased Faber cooktop on 9th Feb and almost after two weeks the two out of three knobs do not work properly.
It's been almost 6 days now complaint being registered without solution.
Since the product is under warrenty I thought the service would be free but the company asks for travel expenses as the technician has to visit my home (Katni MP) from different city Jabalpur and these charges were not at all explained to...

The Faber gas burners are faulty and need to be replaced Every year. I purchased this Faber gas hob 2 years ago and have already replaced the burners twice paying rs4000, each burner costing rs2000. Now again the burner is giving trouble and will need to be replaced. If this problem continues, I will be spending rs4000 every year because Fabre is manufacturing faulty gas burners. I am attaching a picture to show that there is a gap between...