Faber — Dishwasher problem unsolved since 6 months

raghav248

from Delhi, Delhi

Address:	Ludhiana, Punjab, 141401
Website:	Faber

I filed a complaint regarding our FABER DISHWASHER. It has not been working since past 8 months. I have logdged the complaint numerous times, sometimes they say its heater is not working, then heater is not available or they just check and go and do not come for another month. Now i called them again and they say that from there side dishwasher is ok. Pathetic customer service, please dont buy faber products. I am a customer from Punjab.

My complaint numbers are as follows:-

[protected]
[protected]

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raghav248

from Delhi, Delhi

My faber problem has still not been solved. The last complaint no.[protected] Filed on 29th Jan still lies pending. They have a 48 hrs service rule but they came on 5th Feb to check. Their employees checked, told us that the heater was not working, went back and closed our complaint saying it is solved. Waiting for their response, I had to call again and i get to know that my complaint is closed and I am given a new complaint no.
[protected] On 29th feb. Again they come to check after regular calling after 5 days on 5th March and my dishwasher is still not repaired.
I don't know what to do.