| Address: | 14-149 endugumpalem nadendla mandal, Guntur, Andhra Pradesh, 522549 |
I purchased the item in january 2019, after three months of purchase the machine sound was changed, for that i raised complaint through customer care number. They sent one technician, he checked the machine and he told me there is no problem all are working fine but he drop the machine while checking, after that he told me the motor was not working have to change the motor and it is not under warranty. I told him clearly it is his mistake that time he told me as he will back after ten days and take pictures and send to the higher authority, but he didn't came back and didn't respond to phone calls. After that again i raise a complaint through customer care number, they gave me andhra pradesh general manager number and contact him. I contact mr. Narendra through the mobile number [protected] and explained to him about my problem, he told me with in one week he will solve the issue, but he didn't and he is not responding to our calls from past two months. The product was not working since the technician came to resolve the issue and drop of the machine, these thing done two months back from that day the product is not working. Is this way you treat the customers, this is the worst service i didn't expect this much of service from an international brand.
Please resolve my problem asap
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