Faber — Faber Gas Hob glass Broken

I purchased Faber Gas Hob last month and with in 2 days Glass Hob broke in to pieces. I complained and registered in Faber WhatsApp bot and till now it's been a month no proper ownership and responce from Faber service guys. I called Faber TL / incharge no responses. I am clueless how to get it sort this out .Guys don't buy any Faber products. No service, Worthless. Faber, if you can't provide after sales service, please stop selling your products. Worst service I have encountered.