Faber — faber hob model hgg 604 crr ebr ci

Address:

Kannur, Kerala, 670007

This is to inform you that i have purchased a faber hob model no. Hgg 604 crr ebr ci from faber galleria, white field associates, near mele chovva high school, kannur - 7 vide their invoice no.60 dated 23rd aug. 2017. Since i am working in mumbai, i had been to the house at kannur only 2 times and have been using the hob hardly for 7 - 10 days (Both trips put together). Though i have been complaining about the non functioning of spark and also blackening of the utensils because of the burner issue, the technician cam once and informed me that he will replace the burner. I have also informed him that incase of any over flow the water/milk get into the stove, may be because of the gasket problems.

I have been using faber at my mumbai house where i am fully happy with the product. Because of the brand name and the professional approach at mumbai i had decided to go for faber in my kannur house as well. I strongly feel that there is a manufacturing defect for the one i have purchased from kannur. Hence i would request you to kindly arrange to get the hob replaced with the new one or an alternative once. I look forward to hear a positive response from your end at the earliest. Many thanks in advance.
Regards/m. Pavithran