Faber — My Pastel Highlighters

Address:

2 Francis street, Kingaroy, Queeensland

HI Faber Castel,

My name is Gabrielle and I live in Kingaroy, Queensland, Australia. I have just started high school here and I was in need of some new equipment. When we were out buying school supplies I came across your new pastel highlighters, 'Mum, look! Faber Castell has new sort of highlighter! Can you get them for me?' I asked her. Of course my awesome persuading skills won her over (but also mum knows your products are great :) ) and I ended up walking out of the shop with your highlighters in my hand.
Fast-forward to the first day of school.
When we were told by our form teacher to use either pencils or highlighters to colour-code our timetables I was quick to get out your highlighters. I love your polychromos, colour-grip and tri-colour pencils. I use those pencils every year so I was excited about trying out your new highlighters. But I was highly disappointed. It was okay to begin with but as I got a minute or two in it started to go downhill. I have used your highlighters before so I was assuming the quality would be good so knowing the quality of your products I knew I didn't need to press hard or anything like you might have to do with budget products. But the paper began to crinkle, the tip of the pen began to fray and started to ruin the paper but most of all it started erasing the letters! So I couldn't see which block I was meant to be going to, what teacher I had or even what subject I was going to be learning. I use your texter/highlighters often so I know not to go over the same spot more than twice, I also know that they are awesome that is why I was most devastated after using them. I love your products and I know that you are an amazing company. You are my first choice for school supplies and almost everything else that us why I am writing to you.
If you would like any more info you can contact me via mum's email address at [protected]@bigpond.com or by letter at 2 Francis street, Kingaroy, Queensland, Australia. Thank you