Faber — no service from cleaning agent of faber

Address:

Kolkata, West Bengal, 700005

Sir, i purchased one arco plus ltw 90 kitchen chimney on 25/02/2016 with sl no g[protected] and my ltw registration no is kol16280297. I have entered into a cleaning contract for one year with m/s businesses marketing technology group, kolkata and my service a/c no given is kbmt - 9007g in the name of s basu. But to my utter surprise, they are not visiting in spite of repeated calls. I apprehend that they have defrauded me in the name of faber. Please look into the issue and resolve with your strict intervention as you deem fit.
Awaiting suitable response from an organisation of international repute.