Faber — No/Bad after sales service | |||
I purchased Faber Hob on Feb2015. It has a issue with on burner and logged a complaint (No.[protected] with Faber customer care. Service person visited couple of days after and said that he will be back with new burner within a week. He never came back, however periodically I do get calls from service center says that we are sending a person next day to resolve the issue. After a month on first complain, I logged another complaint (No.[protected]. Even though no solution. And I got Bangalore service Manager phone no. I called him many time, no response at all (once got message saying 'Driving'). I am clueless how to get it sort this out Pleas don't buy any Faber products. No service, Worthless. Faber, if you can't provide after sales service, please stop selling your products Was this information helpful? | |||
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+91 20 6603 7900
204, Second Floor, Pentagon Tower 2, Magarpatta City, Hadapsar, Pune, Maharashtra, India - 411028
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Complaint no RUP[protected] dated 20/02/2022
Service centre (Mr. Pramod) and service engineer (Mr. Indersen) are misguiding from last 4 months and now saying to speak to call centre.
Service centre and engineer are having some nexus and closed the complaints without resolution and they gives different statements on every interaction
WORST service by Faber brand
Alok Sharma
[protected]