Faber — Non adherence to warranty

Address:	411208
Website:	faberindia.com

I had bought a faber chimney and their authorized agent used to give the service. One fine morning authorized agent was terminated by them without our knowledge and the agent opened another company with the same name and continued to give us service. Now when there is a problem in my chimney they swiftly avoided their responsibility saying that the chimney was serviced last by their authorized agent and it is no more within the warranty. They completely washed off their hands from the responsibility of their agents wrong doing with their customer and put us at the lurch. I would suggest no one to buy faber product ever.