Faber — Non providing the service on time

I am a bonafide Lifetime Warranty Card holder bearing No. DEL1216549 issued on[protected]. Till date I am regularly given an yearly contract for the proper service of the Chimeny to the Company itself. Last contract was made on[protected] vide receipt No. 1734 jOB nO.[protected] and payment of Rs. 1450/- were paid through cheque.. Every time after making the complaint to you they gave the only three services i.e. on[protected],[protected] and[protected]. The last service was due on 17th september, 2015, but no body attended after giving the repeated reminder. Lastly I called your office on[protected] they have written the complaint but not given any complaint Number. However I am regularly conducting your office at Toll Free No. [protected] but all is vain. Lastly I made the complaint on[protected] but neither they have given any complaint No. nor attended the complaint, Again on[protected] complaint was lodge and on forcely demanded the complaint no. then they have given the complaint No.[protected], but same again remains unattended. However I again gave a call for two time today but remains unattended and the official attending the phone not responding properly and misbehaving and misguiding to me simply saying that they will see the matter and disconnect the phone. Every time some new person is sitting on the phone and firstly I have to explained them whole of the story to every person but till date no action has been taken by your representative of the Co. Please look into it urgently and respond to me properly and get the service be done of my chimney which is under yearly conduct.