Faber — OTG bottom coil not working and repair not done from 1 and half months

Address: Pune, Maharashtra

My OTG oven bottom coil stopped working on January 16 2015, I launched the complain and got the complaint number on the same date, the technician came on January 18 2015 opened the inbuilt OTG checked everything and told a new coil would be needed, its been almost 1 and half months now and whenever we call they say the coil is coming from out of India in 2 days. We have been hearing this for 1 and half months and i needed it done urgently. Please look into the matter as soon as possible. Complaint number[protected] Thank you Mrs. Sanghvi