I purchased the Faber gas hob in Dec 2019 and after 3 months the problem started with big burners. There is a gap that comes in between the burner parts because of which the flame does not come properly, pictures of which will be attached below. Since 2019 i have already replaced the burner thrice and now 4th time it has happened again. The cost that i pay every time for the burner is Rs2200, which i am paying for no fault of mine, The Faber burners are of such utterly poor quality that every 5-6 months i need to replace the burners. The Faber manager Prem of Sarjapur road branch Bengaluru tells me its happening because of poor maintenance and depends on usage. Firstly i want to make it clear that i dont wash the burners so there is no question of me damaging the burners. Secondly when he talks o[censored]sage, is he trying to say that i should just keep the gas for show and not use it. I have been receiving unreasonable answers from the Faber tech team. Please find a solution for the recurring problem. Faber should be bearing the burner cost as its a poor quality burner.
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