Faber — Product customer service and quality

rakesh vishwanath

Address:

FLAT 905 SAI POORNA PREMIER, KUDLU VILLAGE, KUDLU AND HOSA MAIN ROAD, ANEKAL TALUK, MADIWALA, POST

I purchased faber water purifier in oct 2019. Attached invoice. After that in july 2020, i replaced new water purifier with service charge of rs.1560.
Kept on calling customer care with reply of no personnal available.
We were complete stunned by seeing cocroach in the enclosure of water container, which i believe is completely ridiculous.
I have attached image of same.

Really bad service and also its mainly a big health concern.

+4 photos

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Sep 14, 2020

Updated by rakesh vishwanath Again called today, customer service guy has agreed to come in afternoon. But i need answer from company on why enclosure in not concealed properly.