Faber — Sandesh Enterprises

Address:

Chennai

I called for faber chimney service, looked out on google for the number and booked a compliant. someone promptly came and took the chimney claiming certain things have to be checked.

One guy called Rajesh called and told that Motor, PCB board was the issue. he said Motor is under life time warranty and can be changed without charges. Paid 7800 for PCB board.

Just before delivering the chimney he calls to say, that the wiring kit needs to be changed, I heard him say its around 200+, but charged me 3, 800/-

they committed to get all this done in 3-4 days and took more than 2 weeks

I found their mode of interaction fishy and called the faber customer care to raise a complaint with them. came to know that these guys are not authorized service center. Not sure where I missed, but BEING FABER CUSTOMER IS BEING VULNERABLE TO CHEATS