Faber — service people don't ever come within the stipulated time or date.

Address:	Kolkata, West Bengal, 700042
Website:	www.faberindia.com

The worst service I ever had. The products are good but the service people doesn't have any value for time or the customers no matter i[censored]nder AMC or not.

I am really sorry to say that inspite of a good product and a good brand, there are immense service issues.
I am covered with AMC for Faber Chimney. The service men are not coming at my residence in any stipulated time. While booking for the service I am always assured with the date and time of their arrival, which are eventually the fake assurances.
They usually come as per their convenient time and just doesn't bother about the customer's convenience. We are a working family and usually I take a half day off as per the booking schedule, but they doesn't arrive in that schedule.
Today also they were supposed to come as I had to rebook due to their inefficiency of time maintaining on last Saturday 1st half. I took the 1st half off on last Saturday and today also, but they didn't turn up.
I don't think with this type of service, l would ever recommend Faber to anyone else.
If you cannot provide me with good service on time, kindly return my hard earned money which I had spent on your AMC by trusting your services

Kindly help me out with this and this kind o[censored]nprofessionalism is really not expected from such a well known brand.