[Resolved]  Faber — Very Sluggish maintenance service

Address:

Kolkata, West Bengal

1.My annual service contract is with your centre on S P Mukherjee Road, Kolkata. Phone no.[protected]. 2. I was called by your centre on23rd July and the timing was fixed for 25th July - after 3.00 pm - as the kitchen is not free before that. 3. On 25th, at 11.00 am one Anand Lal called and wanted to visit then. 4.This happens every time - as my residence is near your centre and they try to finish it first. 5. Today, I talked to Ms Chakrabarty there and tried to explain that I should not be penalised for residing near by. Nor I enter into this contract to make your technicians' travel easier! 6. Unfortunately, I failed to explain this simple thing to Ms Chakrabarty - and the matter is hanging fire. 7. Incidentally, I am a very old customer and service was not like this earlier. Yours Sincerely Hirak Ray Mobile[protected]