This is an absolutely fradulent company. They returned a torn, damaged pant for order # 44827. Took the order for processing on 29 sep 2018 with a scheduled delivery date of 4 oct 2018. They called on 7 oct 2018 suggesting there was a small damage near the pocket, processed the order and returned on 8 oct 2018. The returned pant had a huge tear near the back pocket - not a small damage. The pant is unusable and has to be discarded.
Upon calling customer care, they suggested the delay was because of their machines breaking down, and that they had taken approval from me for processing a damaged pant. Very surprised that a dry cleaner will still go ahead and process an order for a completely torn pant, and then suggest that they received it in that condition.
My suit cost me rs. 35, 000 to stitch, and now the pant is completely torn.
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