Fabfurnish — Fabfurnish is not refunding the money

Address: Gurgaon, Haryana
Website: fabfurnish.com

I have ordered 3 wooden wall shelves through order #[protected] dt 8th march 16.
The product has been booked for shipping by sm logistics with awb # 60195343 dt 16 march 16 and intimated that the product will be delivered with in a week's time and the concerned courier would contact me before attempting the delivery.

Till date fabfurnish team could not delivered the item and since the date of order, i have spent hundred of rupees on phone calls and behavior of fabfurnish team is very unprofessional and irresponsible too.

Today on 31march when i contacted the customer care team(However no care in real), they told me that time has been delivered while the customer was contacting the because of the non receipt of ordered item. It means they are online prowler i.E. Lootrere

If fabfurnish team either does not deliver the item or initiate the refund the money which is hold by them since 8 th of march 16, i will bring them in consumer court because i have sufficient proof against them and sm courier (Freight forwarder) is also denying the delivery of item)

Hemraj gambhir
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FabFurnish customer support has been notified about the posted complaint.
 
2 Comments

Comments

Hi Hemraj, we are sorry for the disappointment you faced while dealing with us.
We would like to tell you, we have already initiated the refund to your bank account and it will take 5 - 7 business days to reflect in your account.
In case of any further query, please feel free to contact us.

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    Plot No. 521, 3rd Floor, Udyog Vihar, Phase-3, Gurgaon, Haryana, India - 122016
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