Fabfurnish — Order & payment accepted even product wasnt in stock

Address:

Ghaziabad, Uttar Pradesh

i had ordered #[protected] for coffee brown rug on 3rd Jan via FabFurnish website. i received different color rug after 1 week. while i raised complaint against my order then i got to know that product is not in stock & dont have idea when w ill it be available. customer care suggested my for refund which would be done next 10-12 days. My money got stuck with these cheaters and also facing lots of incovienence. My issue here is if product wasn't available then how come they accepted my order & payment? It's clearly cheating with customer & now they are not listening anything except refund. i would recommend my colleagues pls do not buy any product from FabFurnish. Being premium company they are least bothered about customer services. -Jitendra