Fabfurnish — Pathetic Service!!!

Fabfurnish has been torturing me for more than a month now! I had placed an order for a wardrobe on the 18th of Feb which was suppose to be delivered within 17-22 working days however got delivered on the 28th of March after several follow ups. They kept postponing the delivery date and failed to deliver as per their timeline every single time! While I was waiting the product, I had asked for a call back from the manager which I haven't received till date. Post receiving the delivery, I called their Customer Care to arrange for the assembly of the product and was informed that it will be done within 48 hours and again they failed to meet their timeline and I had to follow up on the same. After several follow ups, on the 1st of April they sent someone for the assembly and when they opened the product, I realised that it was not the product that I had ordered for. I again call the Customer Care to complaint about the product delivered and I was promised a callback from the Mangaer in half an hour by the supervisor Priyanka. Its more than 3 hours now and I'm still awaiting their callback. The reason people order furniture online is because no one today has the time to run behind the carpenters and get it made...but with Fabfurnish the purpose is just not served.I am extremely appalled by the service provided by them!! Regards, Supriya K