| Address: | Gurgaon, Haryana | | Website: | www.fabfurnish.com/ |
Hello,
I bought a Two Queen size beds from fabfurnish via order number[protected] and as per the website the mattress size that would fit in it was mentioned as 78"x60", but when the beds were assembled the 78"x60" won't fit in the bed as the internal dimension are 78"x59" .
I had spent about 30k for buying two mattresses from the corifit manufacturer and they do not fit. I also check the mattress was standard size i.e. 78x60 and there were no deviations.
Fabfurnish did send a carpenter to check the issue, it was indeed confirmed by him that it is impossible to fit the mattress in the beds as they are smaller in size
I have repeatedly called fabfurnish about the issue and they said someone called Jatin would contact me, but since 2 weeks nobody has called me or even bothered to reply back my email even after following up with them several times. I have sent all the photos to them as requested of the mattress not fitting into bed.
I also have another order for the kind size bed via order number[protected] which is still sitting in my home seal packed (as per website internal dimension is 79"x71" and they recommend to by mattress of 78"x72" !!!, which will again not fit) . Also had ordered two side tables via order[protected] which will be of no use without the beds
I would like fanfunish to take back everything as they misled customer with recommend size of mattress[protected],[protected] &[protected] and refund the amount as they are not able to solve the issue.
Queen size bed internal dimension on website : 79"x59" and recommended size of mattress is 78"x 60"
king size bed internal dimension on website : 79"x71" and recommended size of mattress is 78"x72"
This Information is contradicting and misleading which leads to cheating.
Gurdyal Singh
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