Family Health Plan [Fhpl] — delay in reimbursement process

Address:

kotakkal, malappuram dt, kerala, 676303

Hi,

I have a medical insurance cover from fhpl (Fhpl.net) through my company. My daughter went under surgery in august and was discharged from the hospital on 28th of august. I submitted all the documents within one month. As per the company rules, all claims have to be submitted within one month of discharge. Despite doing so my claim may rejected and the reason given was "delay submission". After lots of follow up and contact with my hr and concerned team - they said that its under processing. And waiting for payment. But its complete one month still not process