Family Health Plan [Fhpl] — Making delay in claim and response was very irresponsible from there staff MR,Arnab ghosh

Address:

FHPL TPA LTD 3A , SHAKESPEARE SARANI ,CORPORATE HOUSE , 7THFLOOR NEAR AC MARKET KOLKATA 700029

I have submitted for mediclaim reimburesemnet on 12thjuly and send all original documents to FHPL Kolkata office it was reached on 15.07.21 and its show in tracking its reach on 15.07.21 . But when i cll to fhpl office to find out my application status to they respond very irresponsibly and said first it was not reached and when i confirm with the courier agent and same as the tracking report its shows it was deliververd on 15.07.21 and when i cll back to intimate them they said jab hoga tab karenge na this was the response from fhpl staff his name is mr.Arnab ray (sr.manager) in fhpl kolkata branch very irresponsible and .request to kindly take againsgt him and clear my cliam