Fashion And You — Order status | |||
I had placed an order with fashion and you on 24/08/15, bearing order no.[protected], and they have dispatched the same through safexpress on 29/08/15, and of which i am yet to receive any status from your end, let alone the delivery of my order, and the hilarious part is that your "portal" is not even tracking my order. I have never come across such a pathetic and invaluable service ever. This is going to be my "only" experience with safexpress, and i will make sure to check the courier partners before placing any order online, to ensure that my order is not being delivered through such a careless courier service ! Was this information helpful? | |||
Fashion And You customer support has been notified about the posted complaint. | |||
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+91 124 412 5000
+91 124 490 9400
Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
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Greetings from Fashionandyou.com !
We regret for the inconvenience caused to you. We would like to inform you that we have escalated the issue to the concerned department and working on the same on priority basis. Please note that we are dependent on the third party service provider for the delivery and the delay has been caused at their end. We would request you to please treat this as an exception and not as a standard of services that we strive to achieve.
We will try to deliver your order#[protected] within 2-3 working days.
We sincerely apologize for the inconvenience and delay. We appreciate your patience and understanding in this regard.
For any further assistance, please reply to this email or call us at +[protected] any day of the week between 9:00 AM till 9:00PM. We'll be glad to assist you.
Best Regards,
Customer Support Team,
Fashionandyou.com,
India’s Most-loved Shopping Club bringing you Fashion & Lifestyle up to 80% OFF. Indulge!