Fashion And You — refund not received for wrong product which is already returned (order no.#[protected] dated dec 26, 2017 paid 1,449)


I ordered a cotton saree (ORDER NO.#[protected] DATED Dec 26, 2017 and the amount, 1, 449 INR was pre-Paid. I received some wrong product which was not at all the one I ordered (received some old and crumpled Georgette saree). After repeated mails, finally, they arranged for return pick up through ecomexpress- no.[protected]. I returned the wrong product on[protected]. Since then they are not answering to any of my mails or calls and not refunding the amount I paid, i.e. 1449 INR. Ironically, I receive atleast 4 sale promotional mails from them, every day. There customer care number is of no use. one is not functioning and other is never answered. I feel cheated. I request the refund immediately.
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Fashion And You customer support has been notified about the posted complaint.
Feb 26, 2018
Updated by chilla_padmaja
Today I tried to contact their customer care [protected] repeatedly. only first time they answered and when I requested for processing the refund, the person who received the call stopped talking and there after he disconnected my every call..It is surprising how easily they are getting away with online fraud.
Feb 19, 2020
Updated by chilla_padmaja
till date they have neither responded, not refunded. when there are so many complaints, I don't understand, why this fashion and you is allowed to continue
Complaint comments 


I ordered several items worth 1784 on 18th Feb...after several mails, finally once they replied there is dalay. After that their site shows status as fulfilled.

But no tracking details. I have written several mails but no reply.

I tried calling[protected] but this no doesnt work

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