Fashion And You — refund of product that was not delivered (parcel delivery) | |||||
I have ordered 2 products. But received only 1 product. When contacted fashion and you they told me to sent a mail. And they called me back and told me that the item is not available so will process the refund. I agreed for the same. After there is no response. Its been 2 months. I have sent some 5 or 6 follow up mails. But of no use. I tried to call them as well, no response. Fed up with following up. I have ordered a shirt and a shoe. I have received only the shirt shoe was missing in the package. Attaching the order details and the mail that i have sent for followup. Below are the details of the product and order summery Order #[protected] Date: jan 25, 2018 Vans men plimsolls :us-12 / maroon1 rs. 1, 099.00 Levis navy and black f/s shirtxl / navy and black1 rs. 999.00 Cost summary Description price Subtotal rs. 2, 098.00 Discount extra20 - rs. 1, 049.00 Shipping free Total Including rs. 160.02 in taxes Rs. 1, 049.00 Below are the 2 contact numbers that are available for the website. +[protected] not connecting +[protected] connecting and a guy is telling "company is closed", each and every time. Was this information helpful? | |||||
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Fashion And You customer support has been notified about the posted complaint. | |||||
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+91 124 412 5000
+91 124 490 9400
Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
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I had carried out online shopping transaction order no-[protected] And same is awaited. The amount of Rs.4312/- is transferred using netbanking on 15 mar 2018 to your merchant INN GOLDSQUARE SALES INDIA PUT LTD. Kindly deliver the items or revert the amount.