Fashion And You — returns not accepted

Address:

Bangalore Urban, Karnataka

I had purchased a shoe from FNY on 14th feb 2015 (fashion And You webiste) online which was on regular sale flat 399 a sitewide offer of extra 20% off on that day (order no.[protected] I had earlier ordered the same shoe of different size and delivery address (order no.[protected] which I received and was happy with the product hence ordered again for gifting purpose. I made sure it had the return option before placing the order now, due to sizing issue I would like to return the product and wrote to FNY customer support. I got a reply as since, it was purchased under special offer no returns are accepted. I had purchased under regular sale and no condition as such was mentioned anywhere on the website or product details which I had verified while placing the order. I have the screen shot of same sale for different product & no where it's mentioned as its non returnable compared to a product with the clause. Please help to get a refund for the same. Thanks.