[Resolved]  Fashionclues — Fraud

Address:Anand, Gujarat, 388430
Website:www.fashionclues.in

On Saturday, I received a call from fashionclues person saying that I am selected for some assured gift. To avail my gift, I have to make purchase of[protected] and then my gift will be confirmed. They accept online payment, so I transferred 3100 to their Paytm number [protected] to confirm my order.
After confirmation, they booked my gift and asked for service tax of amount 8470 which I transferred through Paytm. Now, they are asking me to pay for insurance of my gift. I denied to do so and asked to give me my money back, but now they are saying that they have to go through some procedure ans they are still not giving me perfect answer.
Now, I am definitely sure that I am victim of fraud call.
I have all proofs against them (messages and transaction details). Please look into this matter and if possible, help me to recover my money.
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Mar 4, 2017
Complaint marked as Resolved 
Yesterday I received a call from company person to start process of my refund. They refunded amount of 8400 through Mobique yesterday. On today morning, they refunded amount of 70 through Paytm and promised to refund 3100 before 2 PM. Now, I am satisfied with the company process and their customer care services. Thank you.
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On Tuesday[protected], i received call from fashionclues person that I am selected for assured gift . To avail this offer i have to shop for Rs.3000 & then gift will get confirmed.
On Next Day i.e Wednesday[protected], I again received call from fashionclues person that i have won prize money & to avail this offer i have to pay Processing fee Rs. 19000 & Service Tax Rs.16000 .
I paid the amount through NEFT in IDBI BANK . When I called them for my winning prize, they again said to pay me another tax amount . But I denied to pay & said to Refund my amount . but now they are saying that they have to go through some cancellation procedure they are still not giving me perfect answer. & also not even receiving my calls .
Now, I am definitely sure that I am victim of fraud call.
I have all proofs against them (messages and transaction details). Please look into this matter and if possible, help me to recover my money.
Contact details & Bank details are as follows:
Arjun Singh: [protected].
Landline no. Vanishta : +[protected].
Aman / Rahul : [protected].
Bank details :
IDBI
Name: SMART CHOICE.
ACCOUNT NO: [protected].
IFSC CODE: IBKL0000109.
Still date i not received my refund amount if possible please help me to recover my money.
mshinde27's reply, May 20, 2017
I m frequently contacting fashion clues about my product & refund of offer benefit .
I said provide me product LR courier no. They are saying we will message u in eveng but they are not messaging me in the courier details.
Pls help me if u have any other contact no. Or address. Please provide me the details so that I can process further against them

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    Dharmaj
    Gujarat
    India
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