Fastag — deducted the toll amount twice

Chennasamudhram toll plaza detucted money for 2 times we want to know the reason why they detected rs.20
We need to know this immediately

Dear customer, your fastag a/c has been debited for rs. 45 for transaction by vehicle tn73m8584 at toll chennasamaduram on[protected]t08:06:47. Balance amount in the a/c is rs. 455 - hdfc bank ltd.

Dear customer, your fastag a/c has been debited for rs. 20 for transaction by vehicle tn73m8584 at toll chennasamaduram on[protected]t18:00:23. Balance amount in the a/c is rs. 380 - hdfc bank ltd.
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Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance
RFID issued but vehicle number is wrong
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how do i rectify this
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In fastage more time amount is debiting...i have enclosing the screenshots for the respective dates...pls resolve the compalint...

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