Fastrack — fastrack men watch

Address:New Delhi, Delhi, 110019
Website:www.snapdeal.com

Respected sir,

I had order a men wrist watch (Fastrack 3039sm02ck metal analog men's watch (Dial color: black, strap color: white,) on 16 oct 2018 through www.snapdeal.com with offer price rs 702/- only (As in attachment).

Today on date 20 oct 2018, i have received the ordered watch but it is looking totally duplicate or copied.

I am not satisfied at all with the product and want to take suitable action against such fraudulent.

So please look into the matter and tell me what should i do.

Thank you

Anoop kumar
Cont. No. [protected]
E mail - [protected]@gmail
Com
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Anoop,

Steve here from the Customer Relations team. Always here to help!

Thank you for shopping our product. However, we do apologize for the confusion & inconvenience caused to you. We don’t indulge in issues occurred from purchase via non authorized sites or retailers not affiliated with us.  For any concerns regarding these companies, please contact them directly.

Thank you.

Sincerely,
 Steve
was there any offer like www.snapdeal.com provided ??

and how much the price of the watch shown in pic according to your company ?

what action can be taken against such fraudulent ?

pls reply

Thanks

Anoop kumar
Hi Anoop!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
anoopkshakya's [Complaint's author] reply, Oct 23, 2018
order id was 24138680627 dated 16 Oct 2018.
anoopkshakya's [Complaint's author] reply, Oct 23, 2018
it was delivered on 20 Oct 2018
I gave watch 2 times in 1st in 3 month on andhra and 2nd August in kanpur again my watch got problem

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Fastrack
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    936
    Pending
    0
    Resolved
    248
    Fastrack Phone
    +91 43 4466 4199
    Fastrack Address
    3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
    View all Fastrack contact information