[Resolved]  Fastrack — fastrack watch not working

Address:620001

I bought this fastrack watch model number 3099ssb
On august 2016 with in 1 year it was suddenly stopped and not working around three times and from purchased date half of the year it was in your service centre i was very disappointment regarding on your services and stress by your company and services, here after i never bought it from your service centre i need only replacement of the above there is no compromise with this above issue.
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Aug 9, 2018
Complaint marked as Resolved 
They exchange with new old
Oct 12, 2017
Updated by wilson doss
Contact Details:
wilson arockia doss J
mobile number: [protected]

Purchased Retailer Details:

P.ORR & SONS
6A Vignesh plaza,
Salai Road, Thillai Nagar,
Trichy - 620018
+[protected]
+(91)-[protected]

Watch service Details:

First time Compliant job number: 105560 Date:[protected]

Second time Compliant job number: 106012 Date:[protected]

Third time Compliant job number: 106788 Date:[protected]
Complaint comments 

Comments

Dear Wilson,

Thank you for confirming your contact number/email id. Our goal is to always deliver an amazing overall customer experience.

Building raving fans and brand ambassadors out of all our customers is our mission. We know how important it is to solve your complaint at the earliest. Soon you might get a call/revert mail on your contact details; please check your mail box as well.

Let us know if we can help you further. In case you wish to talk with our Care team, please call on[protected].

Thank you.

Sincerely,

Steve
I have purchased new fast track watch in authorised show room on march-2017 i have given my watch to repair at same show room after 10 i visted they have given my watch work completed but while i have that watch not repair till date
Watch given date 08/09/2017
Again i went on 21/09/2017
Till date no revert
Hello,

Maine Fastrack watch model number NG3099SM01, 06/05/2017 ko purchase kiya tha, abhitak 2 time maine use service centre main repair karwa chuka hu, per abhi bhi meri watch 12 hours main band ho jaati hi.

Plz meri problem ko solve kare or meri watch ko replace kar ke new watch provide kare.

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