[Resolved] Fastrack — men watch stopped working within 3 month | |||
Model: 38015pl04 It has been 6 month now, i bought a new watch from fastrack. It stopped working for 4th time. The customer service center issued it is because of battery loose contact, after a visit is continue to works for a week and again stops working. At the 4th visit they told me it is due to some contact issue and submitted my watch for 3 days, and returned to me. What should i do. The cost of this watch is around 3000. I share this to my friends and some of them have the same experience with fastrack. I need a refund. I dont need any replacement from fastrack, the details are registered in the service center. Place of purchase: fastrack showroom, near kfc calicut, opp. Kurishupall, mavoor road. Service centre : near titan watches, opp. Ksrtc bus stand, mavoor road. Calicut. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number &email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve