Fastrack Watch — Just in 3 Months watch stopped | |||
I have purchased 2 no's fastrack watch on[protected] and after 4 month it is was stop. another fastrack ladies watch after 11 month also it was stop. I ask about the product of fastback, we have spend money for quality of product and believe in brand. after 2 experience how can I believe in Fastrack? Please ensure after repairing of my watch it is now water proof? can I use in swimming pool? as per specification I can use but your company authorized dealer TIME WORLD at Jamnagar they are deny for water proof they said company are not tell us for using watch during bath. tell me, watch specification and authorized dealer both are not matched with product. After a two bad experience of fastrack how can I believe in the guaranty? Was this information helpful? | |||
 2 Comments | |||
Comments
Fast track watch copy
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers.
We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve