Fastrack Watch — Watch dial damaged

Dear Dinesh,

Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.

Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].

Thank you.

Sincerely,
Steve

Hi Sir/Madam,

still pending …………………………...⇄

This is to inform you that I have bought a Fastrack Watch (model no-3076SSB)—50MWR on 2014 from SHOPPERS STOP MG ROAD GURGAON. Within 1 and 1/2 year the watch dial damaged. The dial sides occur perforation, due to that shirts cuffs has been damaged. This is to request please look into this matter. Regards, Dinesh Sharma M- [protected] E_mail ID - [protected]@sliceofitaly.com


It’s really making me unhappy with the product.
Needy steps to be taken as soon as possible

my phone no change [protected]

Dear Dinesh Sharma,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve

With reference to my previous complaint registered, would like to inform you that the same problem I am facing once again with the product received last time from you against faulty product, as a replacement.

The coating of dial's edges has got weird and it's irritating on wrist and further resulting to allergy. I would like this product to be replaced with different model as I dont have any trust left on this model any more. Model Number and other details of products are Fastrack Watch (model no-3076SSB)—50MWR. My handphone number is [protected]. I have added the pics of product from both end for you to compare one edge to other edge.

Waiting for your reply.

Dear Motorola Team,

With reference to my previous complaint registered, would like to inform you that the same problem I am facing once again with the product received last time from you against faulty product, as a replacement.

I purchased a Motorola Mobile phone, Model no :-(Moto G 3rd Generation, , Black-16GB) on dated 13May 2016
From authorized store AMAZON Online
I am facing issue of (Speaker Phone Issue & only Showing one Sim In Phone ) The handset for which I approached the service centre at Janak Puri(Delhi) and receive my phone after 18 days.
But I facing the same issue phone is not working properly and this not the first time, due to such issues earlier also I visited service centre for repair of phone.

Being a renown brand I expect to have a satisfactory reply to my mail.

I am going to wait for a satisfactory resolution by Monday otherwise I am bound to knock consumers court.

Awaiting your quick response.

Attached is the copy of purchase & service bill for reference.

Thanks
Dinesh
[protected]