Fastrack Watch — Totally damaged back said

Address:620003
Website:Consumer Complaints

Dear sir,
My name is Vinoth, I'm purchased fastrack watch 2500/- Rs P.ORR & SONS P. LTD, TRICHY,
Bill no. TRY- 125291, MODEL NO- NE 3039SM02. DATE OF PURCHASE 07.09.2014,

Watch back said totally damaged, my skin also damaged, here mension on back said stainless steel body, but totally damaged. Six .month before same problem happened, that time ur team full supported me. And changed that part, but comes again same problem happen, so please guide me, I'm plan for new model watch, please replace this watch watch,
Same problem happen so I'm change watch, 2 times I'm suffered same thinks.
I hope u support me, so pls guide me,
Thanks and Regards
Vinothkumar.r
[protected]
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Waiting for or replay sir,
Dear Vinothkumar,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve
Dear Vinothkumar,

Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.

Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].

Thank you.

Sincerely,
Steve
Thank you very much...
I want return refund my money I nead hèlp pls sir 50 tims my complaint kare muge response nahihihe feck products not orginal pls solve my problem [protected]this number ku cal karehualso busy busy athahe order id [protected] pls check no and return nd refund my money
I had order other type watch but I got another one nd one item is missing to
Visriya's reply, Sep 14, 2018
Products are changed and missing one item
Order id GPS29762
Mens watch combo pack
But product is duplicate and poor, I want to return it
Plz help
[protected]@gmail.com

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